The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.

In a joint press release published on Thursday, San Jose-based Adobe and the State of Illinois announced an initiative to modernize the state’s digital experiences for its residents. The project is ...

In the CMSWire's State of Digital Customer Experience (DCX) 2025 report, customer experience teams reveal both their enthusiasm for generative AI and their real-world struggles to operationalize ...

From 2020 to 2022, it was a wild ride for digital health with record-high deals and soaring valuations. But, the sector is maturing, and digital health players now have to change their game plan. In ...

Governments everywhere are trying to drive efficiency while providing better service to citizens. For most, this means looking to technology to grow and optimize their digital reach toward ...

This week in “What’s New in Digital Equity” — our weekly look at government digital equity and broadband news — we have a number of interesting items, which you can jump to with the links below: A new ...

ARLINGTON, VA,--(BUSINESS WIRE)--Level Access, the leading enterprise digital accessibility platform, in collaboration with the Global Initiative for Inclusive ICTs (G3ict) and the International ...

Illinois residents will soon be able to use digital IDs and digital driver's licenses, Secretary of State Alexi Giannoulias's office confirmed to NBC Chicago's Kye Martin ahead of an planned ...

On the other side of the one-year anniversary of the pandemic, experts across industries have been taking stock of their losses and gains. For those of us in commercial real estate, this exercise ...

You can download all of the articles in this special report in one PDF (free registration required). Read now Data silos are slowing digital transformation: Digital ...

There are still many challenges to overcome with digital employee experience, but. we're starting to see signs of steady progress. We've seen an upwell of interest and activity over the last year ...