You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Uncomfortable conversations are inevitable in both personal and professional life, yet they are often avoided. However, learning how to handle these challenging discussions can lead to significant ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

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It started while reading Difficult Conversations, by Stone, Patton, and Heen. They kept reiterating what another person says or thinks (negatively) about you is only that person’s perspective. Nothing ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

Avoiding or delaying a difficult conversation can hurt your relationships and create other negative outcomes. It may not feel natural at first, especially if you dread discord, but you can learn to ...

Generative AI tools can mimic real-life, foreign-language conversations at any time, which might be the key to language learning Corin Cesaric is a Flex Editor at CNET. She received her bachelor's ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...